Websites will always be important, but we see a bright outlook for mobile and speech interaction, too.  To prove it, we will soon be posting some of our latest prototypes and concepts here.

Here's a glimpse of what we're working on:

• IVR
  Here's an IVR prototype with a common sense flow and no jargon to be heard. Self service doesn't have to suck. Try it out. Call (800) 289-5570 then enter PIN: 9991432631
• Enhanced version of the voice feature in the Contact Us module at right
• Mobile version of our site and other sites
• Voice interaction directory